As we arrived at the Rave theater at NorthEast mall ( Our Favorite spot) I spoke with the manager and told him my frustration. My wife was on the phone for 30 minutes!!! She had called before the show time but it took them that long to answer so we got the short end of the stick! I was upset and disappointed that me being a loyal customer for so long Fandango treated me and my wife as just another transaction. We tried to change show times and get a credit but we were unable to get ahold of FANDANGO AND WHEN WE DID they refused to give us a refund because the time of the showing had passed. One day my wife ordered tickets off Fandango but we were unable to make the show time because my son was not feeling well.

If you experience app-related issues please click on More > Guest Services > Contact to report it.įor about 3 years I had Fandango, I thought I was saving money but in reality all I got was a chance to get a free poster with $5.99 shipping charge. You can also upgrade to Cinemark Movie Club, the Movie-Lover’s Membership, and get more: Redeem points for rewards, tickets, concessions, and more.Access member exclusives, advance screenings, and tickets.

More ways to watch your favorite movies in Cinemark XD, RealD 3D, IMAX, and D-BoxĬinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More! Become a Movie Fan for free and enjoy:.More food and drink options, your favorite concession items, as well as dine-in options.Access your Cinemark Movie Rewards accountĬinemark Theatres offer additional amenities at select movie theatres including:.Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program! Introducing the updated Cinemark Theatres app.

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